Error installing Visual Studio 2015 Shell (Integrated) - Error 0x80070490: Failed to find expected public key in certificate chain

  • Thread starter Rafael Fernandes BR
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Rafael Fernandes BR

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When installing Visual Studio 2015 Shell (Integrated), I noticed the error: 0x80070490: Failed to find expected public key in certificate chain.

We have an installer sent by our company's global IT sector (ADP Systems) that we already use for other machines and installed correctly.

I put below the part of the Log that contains the error:


[1848:32F8][2020-06-26T09:03:56]: Planned package: SSDTPOSTINSTALL, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[1848:32F8][2020-06-26T09:03:56]: Plan complete, result: 0x0
[1848:32F8][2020-06-26T09:03:56]: Apply begin
[217C:1C48][2020-06-26T09:03:56]: Creating a system restore point.
[217C:1C48][2020-06-26T09:03:56]: Created a system restore point.
[217C:1C48][2020-06-26T09:03:56]: Caching bundle from: 'C:\Users\sgusmao\AppData\Local\Temp\{fccbbe36-ebd0-4db1-870a-37eb0ed396d9}\.be\SSDTSetup.exe' to: 'C:\ProgramData\Package Cache\{fccbbe36-ebd0-4db1-870a-37eb0ed396d9}\SSDTSetup.exe'
[217C:1C48][2020-06-26T09:03:56]: Registering bundle dependency provider: {fccbbe36-ebd0-4db1-870a-37eb0ed396d9}, version: 14.0.60525.0
[1848:2F0C][2020-06-26T09:03:56]: Prompt for source of package: DEV14ISOSHELL, payload: DEV14ISOSHELL, path: C:\BD\Instalar\Visual Studio - Installer\payload\x86\vs_isoshell.exe
[1848:2F0C][2020-06-26T09:03:56]: Acquiring package: DEV14ISOSHELL, payload: DEV14ISOSHELL, download from: http://go.microsoft.com/fwlink/?LinkId=715685&clcid=0x409
[217C:3614][2020-06-26T09:04:23]: Error 0x80070490: Failed to find expected public key in certificate chain.
[217C:3614][2020-06-26T09:04:23]: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[217C:3614][2020-06-26T09:04:23]: Error 0x80070490: Failed to verify signature of payload: DEV14ISOSHELL
[217C:3614][2020-06-26T09:04:23]: Failed to verify payload: DEV14ISOSHELL at path: C:\ProgramData\Package Cache\.unverified\DEV14ISOSHELL, error: 0x80070490. Deleting file.
[217C:3614][2020-06-26T09:04:23]: Error 0x80070490: Failed to cache payload: DEV14ISOSHELL
[1848:2F0C][2020-06-26T09:04:23]: Failed to cache payload: DEV14ISOSHELL from working path: C:\Users\sgusmao\AppData\Local\Temp\{fccbbe36-ebd0-4db1-870a-37eb0ed396d9}\DEV14ISOSHELL, error: 0x80070490.
[1848:2F0C][2020-06-26T09:04:23]: Application requested retry of payload: DEV14ISOSHELL, encountered error: 0x80070490. Retrying...
[1848:2F0C][2020-06-26T09:04:23]: Prompt for source of package: DEV14ISOSHELL, payload: DEV14ISOSHELL, path: C:\BD\Instalar\Visual Studio - Installer\payload\x86\vs_isoshell.exe
[1848:2F0C][2020-06-26T09:04:26]: Acquiring package: DEV14ISOSHELL, payload: DEV14ISOSHELL, download from: http://go.microsoft.com/fwlink/?LinkId=715685&clcid=0x409
[217C:3614][2020-06-26T09:04:51]: Error 0x80070490: Failed to find expected public key in certificate chain.
[217C:3614][2020-06-26T09:04:51]: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[217C:3614][2020-06-26T09:04:51]: Error 0x80070490: Failed to verify signature of payload: DEV14ISOSHELL
[217C:3614][2020-06-26T09:04:51]: Failed to verify payload: DEV14ISOSHELL at path: C:\ProgramData\Package Cache\.unverified\DEV14ISOSHELL, error: 0x80070490. Deleting file.
[217C:3614][2020-06-26T09:04:52]: Error 0x80070490: Failed to cache payload: DEV14ISOSHELL
[1848:2F0C][2020-06-26T09:04:52]: Failed to cache payload: DEV14ISOSHELL from working path: C:\Users\sgusmao\AppData\Local\Temp\{fccbbe36-ebd0-4db1-870a-37eb0ed396d9}\DEV14ISOSHELL, error: 0x80070490.
[1848:2F0C][2020-06-26T09:04:52]: Application requested retry of payload: DEV14ISOSHELL, encountered error: 0x80070490. Retrying...
[1848:2F0C][2020-06-26T09:04:52]: Prompt for source of package: DEV14ISOSHELL, payload: DEV14ISOSHELL, path: C:\BD\Instalar\Visual Studio - Installer\payload\x86\vs_isoshell.exe
[1848:2F0C][2020-06-26T09:04:55]: Acquiring package: DEV14ISOSHELL, payload: DEV14ISOSHELL, download from: http://go.microsoft.com/fwlink/?LinkId=715685&clcid=0x409
[217C:3614][2020-06-26T09:05:20]: Error 0x80070490: Failed to find expected public key in certificate chain.
[217C:3614][2020-06-26T09:05:20]: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[217C:3614][2020-06-26T09:05:20]: Error 0x80070490: Failed to verify signature of payload: DEV14ISOSHELL
[217C:3614][2020-06-26T09:05:20]: Failed to verify payload: DEV14ISOSHELL at path: C:\ProgramData\Package Cache\.unverified\DEV14ISOSHELL, error: 0x80070490. Deleting file.
[217C:3614][2020-06-26T09:05:20]: Error 0x80070490: Failed to cache payload: DEV14ISOSHELL
[1848:2F0C][2020-06-26T09:05:20]: Failed to cache payload: DEV14ISOSHELL from working path: C:\Users\sgusmao\AppData\Local\Temp\{fccbbe36-ebd0-4db1-870a-37eb0ed396d9}\DEV14ISOSHELL, error: 0x80070490.
[1848:32F8][2020-06-26T09:05:20]: Error 0x80070490: Failed while caching, aborting execution.
[217C:1C48][2020-06-26T09:05:20]: Removed bundle dependency provider: {fccbbe36-ebd0-4db1-870a-37eb0ed396d9}
[217C:1C48][2020-06-26T09:05:20]: Removing cached bundle: {fccbbe36-ebd0-4db1-870a-37eb0ed396d9}, from path: C:\ProgramData\Package Cache\{fccbbe36-ebd0-4db1-870a-37eb0ed396d9}\
[1848:32F8][2020-06-26T09:05:20]: Apply complete, result: 0x80070490, restart: None, ba requested restart: No


Can you please help us?

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